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Life Is in the Blood: Nolan’s Odyssey and the Law of Strangers
The Odyssey (2026) is a web of stories, smaller stories that weave into the bigger story of ambition, betrayal, greed, oppression, hope, resilience and the triumph of the human spirit Read more →
Odyssey: Cinema, Colonialism and the Myths We Deny
A Nigerian filmmaker questions why Western legends are celebrated while African ones are dismissed Read more →
Poor Customer Service is Hurting Your Business. You should Fix It
A couple of weeks ago, I went to the bank to resolve an issue with my current account. It had been blocked. I waited in line, got to the counter, and the customer care rep muffled an inaudible greeting at me Read more →The food was plenty, but did you feel welcome?
I have been in three different rooms this year where the food was excellent and the service made me want to leave Read more →
In hospitality, the tiniest detail could cost you a customer
A few colleagues and I recently toured a new boutique hotel on Oko-Awo Street in Victoria Island. We were invited by the General Manager Read more →The Restroom Is Not an Afterthought. It Is the Report Card
How the most overlooked room in any hospitality establishment tells the whole truth about a brand Read more →
